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Customer Service Team Member - Fargo ND

Warner and Company

Our nationally recognized award-winning team is seeking another fun and qualified full time professional to join us for the role of customer service team member. We are searching for an energetic professional interested in helping our agency grow through client conversations, outstanding customer experiences and attention to detail. If you’re looking for a family-centric and encouraging environment, then this is your opportunity for a rewarding career with income and growth potential.


  • Chip in to help our team be the best every day
  • Assist agents with client solutions while keeping track of the details
  • Computer data entry and double check current information is correct
  • Give back to our community individually and as a team
  • Consider our clients of paramount importance and go the extra mile for them

As a Team Member, you will receive...

  • Salary based on skills and past job achievements
  • Paid time off  that grows throughout your career
  • Flex Hours
  • Downtown parking spot 24/7. We hope you use it on nights and weekends too.
  • Group Health Insurance
  • 401k with an employer match
  • Term Life Policy
  • Short Term Disability
  • Growth potential – We promote from within as much as possible
  • All licensing fees, training and continued education costs are paid
  • Savings on personal insurance


  • Full time - Monday through Friday, weekends are for friends and family
  • Love to learn new things and then strive to do tasks consistently correct. We all train regularly to be the best.
  • Enthusiastic about helping people manage the risks of everyday life, rebound from the unexpected, and realize their potential
  • Willingness to learn new computer programs
  • People-oriented – aka friendly, outgoing and not afraid to “gather at the water cooler”
  • Go get ‘em attitude
  • Ability to multi-task and keep high-quality results
  • Achieve a higher level of professionalism with a Property & Casualty license and ongoing education
  • Have fun…we mean it, why not have fun at work

My Training Program Includes

  • One on one introductory trainings with Denise, Vice President, and Co-owner
  • Personalized training roadmap
  • Learning about insurance products with online courses, ongoing co-worker training
  • Webinars from insurance companies to keep knowledge fresh
  • Working closely with a mentor to gain an understanding of your role and its importance in the big picture.
  • Ongoing continued education classes to grow your level of professionalism
  • Extensive step by step instructions to follow when first starting out.

About Our Agency

  • We love Fargo! Located in the heart of downtown on Broadway next to the Fargo Theatre
  • 105 years young and proudly family owned and operated
  • Brian, President, and Denise, Vice President, are significantly involved in the day to day operations
  • Our average employee has been with Warner for over 15 years
  • Warner and Company Insurance has received lots of awards locally, regionally and nationally – Although, we aren’t in it for the hardware.
  • We invest significantly in technology for success in our business to benefit our staff and customers
  • Check out some of our fun and accomplishments. Employee Staff Event; ESPN Video, National Award;
  • Our mission is to help our clients, the community and strive to be the best.

We attribute our success to a history of passion for life balance and dedication to our clients. Warner and Company is an awesome place to work. If you're willing to work hard, have a desire to win and achieve results, please consider joining our Warner family team.

Contact Us

If you are motivated to succeed and can see yourself in this role, please complete our application below. Email, fax or drop off your resume and the application. We will follow up with you on the next steps in the interview process. We are excited to meet you.

Download our Application

Janet Rostad, Human Resources

701.237.6414 (Phone)

701.239.0009 (Fax)

318 Broadway N Fargo ND 58102